Contacts in case of emergency

Allianz assistance

Please contact us if you are a service user

By scanning the QR code, you can save all information about Allianz assistance to your mobile phone.

If you need our assistance due to a vehicle breakdown or traffic accident, call direct assistance:

080 26 56 from Slovenia or

+43 1 52503 6512 from abroad (calls to Austria)

They are available 24/7.

Roadside assistance is an integral part of the My Car insurance policy. It is applicable to passenger cars, freight vehicles with a 3.5t of maximum permissible mass, motorcycles, motorbikes and mopeds.

The roadside assistance is valid in the countries of the European Union, as well as Bosnia and Herzegovina, Montenegro, Serbia, Macedonia, Andorra, Liechtenstein, Switzerland, the Vatican and in the European part of Turkey and the Greek part of Cyprus.

Please send supporting documents in Slovenian or another language by email to:

[email protected] or

[email protected]

Emergency home assistance

If you need Allianz Emergency Home Assistance, call:

080 26 56 from Slovenia or

+43 1 52503 6512 from abroad.

In urgent cases where the need for immediate intervention arises, the insurance company shall organise the arrival of the appropriate operator (plumber, locksmith, carpenter, glassworker or electrician) and cover the costs of necessary for repairs.

Emergency Home Assistance is an integral part of the My home insurance policy.